Errors and Omissions Indemnity Insurance – Technology Products

Project disputes and high-value settlements are now not uncommon in Europe and the USA.For technology companies operating in these markets, Professional Indemnity Plan or Error and Omission Plan are  ‘must have’ sheet protections. In India and across the globe, tech companies are demanding that their insurers deliver the right cover, backed by relevant expertise at fair prices. Errors and Omissions Indemnity Plan is becoming increasingly vital protection for technology companies.  Purchasers of IT are less tolerant of wasted expense and keen on blaming their suppliers, whether or not their supplier is at fault.


  • Unintentional breach of a written contract with a client to design, produce or supply deliverables due to,
    • The deliverables not conforming in all material respects with any written specification that forms part of the relevant contract and where it is an express term of the contract that the deliverables must comply with that specification.
    • The deliverables containing a material defect.
    • The deliverables failing to meet any implied statutory term concerning necessary quality, safety or fitness.
  • Negligent act, negligent error, negligent omission, negligent misstatement, negligent misrepresentation or breach of an express or implied contractual duty to use reasonable care and skill.
  • Infringement of intellectual property rights (but not any patent or trade secret) including copyright, trademark, trade dress or moral rights or an act of passing-off.
  • Breach of confidence or infringement of any right to privacy, misuse of any information which is either confidential or subject to statutory restrictions on its use.
  • Defamation.
  • Civil liability but not for the breach of contract beyond that specifically set out above.


  • The failure or interruption of the service provided by an internet service provider or any telecommunications or other utility providers except when the insured provide those services.
  • Any actual or alleged infringement of any patent.
  • Non-payment, part-payment, late payment, the unauthorized or fraudulent use or misuse of any credit, debit, charge or store card.
  • Fines or contractual penalties.
  • Any virus, worm, logic bomb or a Trojan horse which indiscriminately replicates itself.
  • Any failure by any equipment (including any hardware, firmware or software).

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